All temperature-related issues are reviewed in-depth to identify the root cause and corrective action. The team is well versed in mitigating the risks associated with moving perishable and temperature-controlled products and follows a thorough and rigorous process for claims prevention, investigation, and resolution.
FoodINTransit’s claims and risk management system is designed to create ease for the user while working through natural steps from the creation of the issue into resolution. This process has led to an average claims cycle time of fewer than 60 days, a 95% recovery rate, and a 93% drop in product rejections since 2010.
Our Risk Management Team specializes in the administration of the freight claims process. We work closely with customers, carriers, DCs, and suppliers to provide protocols, documentation, and detailed training, which prevents the occurrence of claims and drives optimal claims resolution.
Learn how FoodINTransit can extend your logistics team and optimize how your products get to where they need to go.